Repeat Orders
Your order history already shows how often each customer buys each part. AI watches it and tells you when an order is overdue, while there's still time to call.
Where it goes wrong
Regular customers rarely say they're leaving. The orders just get smaller, then further apart, then stop.
Sample customer
Part A orders from Fenwrick AutomationLast year
OrderedMissing from the usual 40
Their longtime buyer left in May. The new one didn't know your shop had made Part A for years.
July's order came in at 20 instead of 40, because another shop had quoted the new buyer a lower price.
September went by with no order. Nobody was tracking when the next one was due, so it didn't stand out.
In November a new version of Part A went out for quotes, and your shop wasn't asked.
How AI handles it
AI does the watching, and a person makes the call. Nothing goes to a customer until someone on your team sends it.
AI reads your past orders and learns how often each customer buys each part, and how many they usually order.
When an order is late or smaller than usual, that customer goes on a short list, with what they usually buy and when they last ordered.
AI writes a short note to whoever placed the last order, even a buyer who's new. Someone on your team reads it and sends it.
Case study
[Shop name], [what they make], [city and state]
[Number][What it measures]
[Number][What it measures]
“[What the owner said about it, in their own words]”
[Name], [title], [shop name]
Questions
No. We build on the system you already have. AI reads your order history from it, and your team keeps working where they always have.
See AI for Your ERPAt least a year of orders, from your ERP, your accounting software or a spreadsheet. Two years is better, because some parts only run once or twice a year.
Yes. If your drawings or customer files are under an NDA, we sign one before we see anything, and we only see what you choose to show us. For defense work, the AI can run on a computer in your building.
See Private AI
Who runs your project
I'm Christian Hostetler, the founder. I'll learn how your shop really works, build your system around it, and stay with you after it goes live.
in revenue I've driven across all the clients I've managed and consulted for over the last five years
We'll look at your current systems and show you what a custom system could look like for your business.
A shop or a plant that makes parts, products or equipment.
We'll look it over before we talk, so the call is about your shop.
You'll get a text with the link and a reminder before we talk.
Outside the US, start with your country code, like +44.
We'll go through your current systems and show you what a custom system could look like.
We build custom systems for manufacturers, so if you're not running a shop or a plant this wouldn't do much for you. If that changes, come back.